Capacity Building

COPE Capacity Building

Capacity building is another of COPE’s partnership strategies that support our vision of access to healthcare for all. Our capacity-building efforts provide training and coaching services to the key stakeholders in the health needs of people living with chronic illness and not getting the care they need.

Our goal is to share and build organizational and individual capacity to implement best practices of COPE’s service models and advocacy efforts.

COPE is recognized for its high-touch and agile programming that is able to adapt and respond in real-time to client needs, conditions in the community, and ever-evolving policy needs. Our work is field-tested, community-based, compassionate, and culturally sensitive care and support for individuals dealing with chronic health conditions all along the care continuum – from prevention and testing through cure and continued engagement in needed care.

Who We Work With & What We Provide

COPE provides capacity building throughout the New York metropolitan area and nationally to HIV planning councils, advocacy initiatives, healthcare and social service providers, peer health workers, clients, and patients.

All pieces of training are customized to reflect your community, organizational, and professional needs. We will work with you to create a program that measurably meets your goals and learning objectives.

Three Levels of Capacity Building

Level 1: Capacity Building for Systems of Care

  • Community-level interventions for providers and the public health education and rapport building
  • Care coordination strategies between agencies and services to support secure linkage and continuous engagement in care
  • Advocate training
  • Funding and health policy strategy development

Level 2: Capacity Building for Healthcare and Social Service Providers

  • Healthcare team building
  • High-touch Care Coordination
  • Community-based screening
  • Linkage to care
  • Sustained engagement in care
  • Patient education methods

Level 3: Capacity Building for Peer Health Workers

  • Outreach strategies

  • Client rapport building

  • Patient empowerment

  • Care planning and coordination

  • Street-level health advocacy and safety